FRONT-DESK AI AGENT · BETA

LESS
FRONT-DESK
PRESSURE.

Handle more calls and requests without overloading your team - without losing control of sensitive data.

SOLUTION Front-desk AI Agent

PILOT 8–14 weeks

DEPLOYMENT On-prem · EU Cloud

DATA SOVEREIGNTY No US-cloud offloading

STATUS In Beta

Sensitive data, controlled.

WHO THIS IS FOR

For front-desk work where calls and requests overwhelm staff.

Built for teams with sensitive data where routine calls, intake, and status requests take time away from higher-value work.

Front-desk teams

Reception teams handling appointment requests, status questions, routing, and routine customer calls.

Service teams

Customer-facing teams pulled into repeated questions, request clarification, and follow-ups.

Admin and operations teams

Teams managing intake, records, scheduling, and backend updates across internal systems.

USE CASES

Front-desk optimisations we deliver.

We deploy front-desk AI agents where they add the most value.

01
Call intake
Voice requestsText requestsIntent clarification
02
Appointment handling
Availability checkBooking supportRescheduling
03
Status questions
CRM lookupTicket statusOrder status
04
Request routing
Next-step logicHuman handoffEscalation
05
Backend updates
Record updatesConfirmationActivity log
PROJECTED IMPACT

Results a front-desk agent could deliver.

40–60%
Reduction in phone hours

Reduction in reception and inside-sales phone hours on routine inquiries.

Projected based on use case analysis
Higher
Appointment conversion

Higher appointment conversion on connected calls.

Projected based on use case analysis
24/7
Availability

Reachable outside office hours without extra headcount.

By design
8–14 weeks Pilot to production Typical timeline
Beta Current status - first pilots underway
DATA CONTROL

Built for sensitive front-desk data.

Front-desk workflows often touch sensitive client records, appointments, requests, and internal systems. Guardrails go into the workflow to protect data at every step.

  1. 01 Identification before sensitive actions are made.
  2. 02 Read-only default for sensitive research work.
  3. 03 Traceable sources for research.
  4. 04 Role- and workflow-based permissions per step.
  5. 05 Preview before any change is written.
  6. 06 Rollback on actions where needed.
  7. 07 Full activity logging of agent actions.
  8. 08 No automatic overwriting - human confirmation required.
  9. 09 EU-resident infrastructure. No US-cloud offload.
Learn more about data security
HOW IT WORKS

From assessment call to
production.

01/
Free AI assessment call

Bottlenecks reviewed, data risks checked, ROI estimated, pilot path outlined.

FREE · OUTPUT IN 1 DAY
02/
Pilot proposal

Scope, timeline, cost, success metrics, data handling, responsibilities.

FIXED SCOPE
03/
Pilot

AI agent built and tested on real work in your business. Measured against your success metrics.

8–14 WEEKS
04/
Production

AI agent moved into daily use with training, monitoring, and support.

OWNED BY YOU

LET'S FIND WHERE TO
REDUCE PRESSURE.

Find where front-desk pressure can be reduced first. Book a free assessment call - we review where calls or requests overload the team, what data needs protection, and what a pilot would look like.

You leave the call with
  • Clarity on the front-desk workflow with the most impact
  • A concrete pilot scope - systems, timeline, cost
  • Understanding of the data security architecture
  • A realistic ROI estimate for the pilot